Systems and Operations Management Essay Example | Topics and Well Written Essays - 3000 words

Systems and Operations Management - Essay ExampleThe social club has had steady and consistent growth over years with growing and expanding customer base to Perth, Sydney and Canberra. It is aligned to the driveway of progress, increasing market share and sustainability of the business. The company has come of age through trial and error, occasionally set about by challenges ranging from changing business practices and customer desires. The growth has been informed by good business insight of the founder, Lachlan Atokowa. The vision was in wealth accumulation and running a professional enterprise. The company has been able to look out over a good market by leveraging on the market potential and customer intimate prices and products. The company capitalizes on good business thriftiness and radical exhibit change to ensure customer requirements are met. The company is currently in the process of reviewing its growth potential and increasing customer ecstasy by addressing their needs in force(p)ly. In doing so, the company volition inspect the ingredients of production like the inputs, process and outputs. client satisfaction will be attained by the company through meeting their requirements. The company will conduct verification, audit and inspection of its processes by undertaking data collection which will involve acquiring the responses of the customers about the products, customer handling and the speciality of the delivery process. This study will advise on what outstrip to the process can be done in order increase process efficiency and effectiveness which will consequently increase the market share, increase dividends to shareholders and improve on customer satisfaction. The results will be tremendous as company long term survival, assured employment, greater market share and sustainability. The recommendations make regarding the change of process will ultimately change the effectiveness of operations and efficiency of the product tone cycle. TABLE OF CONTENTS 1. INTRODUCTION 6 2. ANALYSIS OF SYSTEMS AND OPERATIONS 6 i) Product design and expression 6 Fig. 1 Illustration of Atokowa product cycle 7 2.2 Listing objectives, likely risks and key controls areas in the process 8 2.3 Risks identified with Atokowa process and operations 8 knock back 1 Risks identified with Atokowa process and operations 8 2.4 Atokowa process control 9 2.4.1 Process control tools 9 2.4.2Process Profile hunt Sheet 10 Table 1 Atokowa process profile worksheet 10 2.4.3 Atokowa process analysis 11 2.5 Decision Hierarchy Models 11 2.5.1 Processes requiring improvement 12 Fig. 2 Atokowa process improvement maneuver 12 2.5.2 Atokowa process prioritization 13 Table 2 Atokowa process prioritization 13 2.5.3 Problem Identification 14 numeral 3 Atokowa decision process development 17 3.0 Conclusion 17 4.0 Recommendations 17 References 22 slant OF FIGURES Fig. 1 Atokowa product system life cycle 7 Fig. 2 Atokowa process improvement tree 12 Figure 3 At okowa decision process development 17 LIST OF TABLES Table 1 Risks identified with Atokowa process and operations 8 Table 1 Atokowa process profile worksheet 10 Table 2 Atokowa process prioritization 13 1. INTRODUCTION Atokowa Company has a commitment to review its production processes as a means to exploit new business opportunities and market advantage. It is engaged in carrying out an effective analysis of a business process that should take into consideration the business